Benchmark is necessary to compare performance metrics to industry standards. It is difficult to understand your accounting numbers without setting benchmarks.
Physicians keep juggling with the numbers and keep wondering why the collection figures aren't high enough, up to expectation because they find it difficult to organize and manage many numbers. So the best way is to make them analyze their needs and then get a desired output via the reporting structure.
We at CrystalVoxx, make the phenomenon of "EXCELLENCE" more precise & practical. We use external and internal information for benchmarking and monitor every loop hole of revenue cycle. We always cope up with defined standards of MGMA, keep the track of variance & bring it down to minimal accepted metrics.